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Official Documentation

Auction Guru — Complete FAQ

Welcome to the official Auction Guru FAQ documentation. This guide covers every aspect of setting up, managing, and bidding on auctions using Auction Guru, organized by feature area for store merchants and shoppers.

Showing 36 of 36 questions
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Table of Contents

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Section 1

General Overview

Introduction to Auction Guru, store integration, and storefront mechanics.

Section 2

Dashboard & Analytics

Tracking real-time business performance, attention queues, and schedule clash detection.

Section 3

Creating & Managing Auctions

Step-by-step auction creation, lifecycle statuses, live edits, and 1-click cloning.

Section 4

Bidding Mechanisms & Rules

Standard increments, Proxy Bidding, Popcorn protection, Penny Auctions, Reserve Prices, and Buy Now.

Section 5

Winner Management & Checkout

Determining winners, issuing instant checkout URLs, locking periods, and runner-up escalation.

Section 6

Customer Moderation & Security

Blocking disruptive bidders, security enforcement, and restriction feedback messages.

Section 7

Storefront Display & Theme Customization

Brand color styling, custom text labels, and the central Storefront Auction Hub.

Section 8

Notifications (Email & SMS)

Automated trigger emails, Twilio SMS integration, and 1-click checkout alerts.

Section 9

Subscription & Billing Plans

Tiers, feature comparison, and upgrade management in the admin dashboard.

Section 10

Privacy, Scopes & Compliance

Data security, GDPR compliance, and minimal API permission scopes.

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